What is CRM?
What is CRM? CRM – Customer Relationship Management Systems to improve interaction, efficiency and effectiveness when acquiring, supporting, selling and managing customers.
What is CRM? CRM – Customer Relationship Management Systems to improve interaction, efficiency and effectiveness when acquiring, supporting, selling and managing customers.
Projects are conducted to support the organizations strategic. Market demand Organizational need A customer request A technological advance A legal requirement
Is your computer/laptop is running slow?, follow these simple steps to increase the speed and performance. Disable unnecessary startup programs by running msconfig or from task manager Remove unwanted programs by clicking control panel -> Programs and Features Do the disk cleanup by clicking control panel -> Performance Information and Tools Do the disk defragmentation…
A document management system (DMS) used to track and store electronic documents and/or images of paper documents
A virtual private network (VPN) is a computer network that uses a public telecommunication infrastructure such as the Internet to provide remote offices or individual users with secure access to their organization’s network
Benefits of CMS ( Content Management Systems) Faster changes for new pages Easy to implement the changes Fast way to track Fast site navigation Higher flexibility Higher security Less duplication of information Higher capacity for growth Less maintenance costs
What is ERP? ERP ( Enterprise Resource Planning) system which is intended to manage all the information and functions of a business or company ERP delivers a single database that contains all data for the various software modules. Typical ERP Modules: Sales Manufacturing Procurement Human Resource Logistics Construction Project Management
Update systems with latest service patches Install software Firewall’s Use Antivirus & Anti spy software’s Restrict downloading dubious software Block the unwanted sites if needed
Phishing Session hijacking Password cracking Sniffing Direct physical access to an uncontrolled machine Exploiting default accounts Social engineering Social Networking
POS (point of sale), at which a customer makes a payment to the merchant in exchange for goods or services A point-of-sale (POS) system, combination of POS software and hardware, it is a computer replacement for a traditional cash register. Capabilities of a POS system includes customer management, order management, inventory management, report generation, credit…